FAQ's
How long will my print take to arrive?
Please allow up to 2 weeks for your order to be dispatched, however, the majority of orders will be dispatched within a few days. You will receive tracking information the moment your order is dispatched.
How will my print be packaged?
For the UK, EU, and the rest of the world (ROW), items up to 42cm on the long edge (A3 size) are sent flat in an envelope, while anything larger is shipped rolled in a tube.
For the US, anything larger than 12"x16" will be sent in a tube. This policy helps ensure that items are shipped in the most appropriate and safe manner based on their size and destination.
Are the prints archivable?
My fine art prints are designed to last, and are only printed on archival fine art papers using processes that maintain the details of my work. You will not be disappointed, the print is breathtaking and holds the highest details that are contained in the image.
What's the policy on return?
My work is made to order, so we cannot accept returns. However if your print is damaged in transit, or in the very unlikely event that it arrives with a defect, we will replace it.
What if my print gets damaged in transit?
If a print gets damaged in transit we will replace it. We will ask for some images or video of the damage so we can supply this to the shipping service to cover the insurance.
